<?xml version="1.0" encoding="UTF-8" ?>
<!-- Do not remove, space added for FireFox bug                                                                                                                                                        
                                                                                                                                                                                                       
                                                                                                                                                                                                       -->
<?xml-stylesheet title="XSL_formatting" type="text/xsl" href="/rss/rss.xslt"?>
<rss version="2.0" siteURL="https://jobs.royalholloway.ac.uk/" siteName="Jobs at Royal Holloway" cssPath="/Org/Layout/Css/v28"
  catType="faculty/division" catTypes="faculties/divisions"
  catTitle="Professional Service - Business Services" isFF='1'>
  <channel>
    <title>Jobs at Royal Holloway | Professional Service - Business Services</title>
    <link>https://jobs.royalholloway.ac.uk/Vacancies.aspx?cat=1302&amp;type=8</link>
    <description>Latest job vacancies at Royal Holloway</description>
    
        <item>
          <title><![CDATA[IT Architect (0826-284)]]></title>
          <link>https://jobs.royalholloway.ac.uk/rss/click.aspx?ref=0826-284</link>
          <guid>https://jobs.royalholloway.ac.uk/rss/click.aspx?ref=0826-284</guid>
          <description><![CDATA[
            <p style="margin-left:0cm;" data-pasted="true"><strong>Full-Time, Permanent</strong></p><p style="margin-left:0cm;">Applications are invited from individuals who welcome the chance to work in a small and dynamic Enterprise Architecture team.</p><p style="margin-left:0cm;">The IT Architect (Governance and Risk) is a key role in the Enterprise Architecture team within IT Services. IT Services provides critical professional services for the running of all IT at Royal Holloway: managing and optimising the infrastructure, running of the applications, managing commercial relationships and large contracts with software suppliers and integrating services into the corporate, learning, teaching and research environments of the College.</p><p style="margin-left:0cm;">The IT Architect (Governance and Risk) will have a broad role focusing on governance, standards and risk.&nbsp;</p><p style="margin-left:0cm;"><strong><u>Standard Setting</u></strong></p><p style="margin-left:0cm;">Working with the Solution and Technical Architect, along with the Technical Service Owners (TSO&rsquo;s), you will be responsible for developing, maintaining and enforcing standards and patterns that make up the non-functional requirements and test them through a continuous improvement cycle with non-Project due diligence to ensure we have the correct standards. These due diligence outputs will be logged into our Architecture repository (BizzDesign).</p><p style="margin-left:0cm;"><strong><u>Risk Management</u></strong></p><p style="margin-left:0cm;">The IT Architect (Governance and Risk) will also be responsible for ensuring that our technical debt / risk register reflects the latest Architectural and Technical risk in the department by working with the Technical and Solution Architects, the TSO&rsquo;s and the IT Senior Management team to ensure the risks are logged, mitigated, have a plan for remediation or acceptance and are reported with insights. The IT Architect (Governance and Risk) will be expected to pro-actively define solutions to mitigate risk to input into university governance processes.</p><p style="margin-left:0cm;"><strong><u>Governance</u></strong></p><p style="margin-left:0cm;">The IT Architect (Governance and Risk)will be responsible for ensuring that the Architecture Board operating model continually evolves and meets its terms of reference whilst ensuring the artefacts, inputs and outputs are logged and tracked to completion.</p><p style="margin-left:0cm;"><strong><u>Solution Design</u></strong></p><p style="margin-left:0cm;">In addition to designing solutions to support mitigation of risk, the IT Architect (Governance and Risk) will also work with non-IT change leaders to define IT work packages for non-IT managed change.</p><p style="margin-left:0cm;">In return we offer a highly competitive rewards and benefits package including:</p><div style="margin-left:0cm;"><ul style="list-style-type: disc;"><li style="margin-left:0cm;">Generous annual leave entitlement&nbsp;</li><li style="margin-left:0cm;">Training and Development opportunities</li><li style="margin-left:0cm;">Pension Scheme with generous employer contribution&nbsp;</li><li style="margin-left:0cm;">Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.&nbsp;</li><li style="margin-left:0cm;">Free parking&nbsp;</li></ul></div><p style="margin-left:0cm;">The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.</p><p style="margin-left:0cm;">For queries on the application process the Human Resources Department can be contacted by email at: <a href="http://www.rhul.ac.uk/Personnel/JobVacancies.htm">recruitment@rhul.ac.uk</a>&nbsp;</p><p style="margin-left:0cm;">Please quote the reference:<strong>&nbsp;0826-284</strong></p><p style="margin-left:0cm;">Closing Date:<strong>&nbsp;23:59, 2 September 2026</strong></p><p style="margin-left:0cm;">Interview Date:<strong>&nbsp;To be confirmed</strong></p>
            <p>
              Closing Date: 02 Sep 2026<br />
            </p>
            <p>
              Subject/Team: Professional Services
            </p>
            <p>Salary: &#163;49,979 to &#163;59,125 per annum - including London Allowance</p>
          ]]></description>
          <category><![CDATA[Professional Services]]></category>
          <pubDate>Wed, 19 Aug 2026 00:00:00 GMT</pubDate>
        </item>
      
        <item>
          <title><![CDATA[Research Environment Data Analyst (0826-280)]]></title>
          <link>https://jobs.royalholloway.ac.uk/rss/click.aspx?ref=0826-280</link>
          <guid>https://jobs.royalholloway.ac.uk/rss/click.aspx?ref=0826-280</guid>
          <description><![CDATA[
            <p style="margin-left:0cm;" data-pasted="true"><strong>Full-Time, Fixed-Term (until 31 July 2027)</strong></p><p style="margin-left:0cm;">Applications are invited for the fixed-term post of Research Environment Data Analyst within the Research and Innovation Directorate at Royal Holloway, University of London.</p><p style="margin-left:0cm;">This is an exciting opportunity to contribute to two of the University&#39;s strategic priorities: the development of our REF 2029 submission and the continued enhancement of our research culture and research environment. Working as part of the REF team, the postholder will play a key role in supporting the development of the University&#39;s Supporting People, Research and Environment (SPRE) submission, helping to coordinate evidence, analyse data, support stakeholder engagement, and contribute to the production of a high-quality institutional return.</p><p style="margin-left:0cm;">The role offers a unique opportunity to work at the intersection of research strategy, data analysis, research culture and responsible research assessment. Alongside supporting REF 2029 preparations, the postholder will contribute to the University&#39;s wider research performance and planning activity, developing analytical insights and evidence frameworks that support institutional decision-making and continuous improvement.</p><p style="margin-left:0cm;">The postholder will also contribute to a range of activities that support the University&#39;s research environment, research culture and responsible research assessment ambitions. This will include providing analytical and project support for initiatives designed to enhance the research experience and inform continuous improvement across the institution.</p><p style="margin-left:0cm;">Working closely with academic and professional services colleagues across the University, the successful candidate will help departments understand and make effective use of research performance data, support the development of research environment narratives, coordinate review and assurance processes, and contribute to activities that strengthen the University&#39;s research environment and culture.</p><p style="margin-left:0cm;">We are seeking an enthusiastic and analytical individual with excellent organisational and communication skills, who is comfortable working with complex information and engaging a wide range of stakeholders. You will have experience of analysing and interpreting data to support decision-making, producing clear reports and insights, and managing competing priorities within a fast-paced environment. Experience of working within the higher education sector and knowledge of the Research Excellence Framework would be advantageous.</p><p style="margin-left:0cm;">This fixed-term role provides an excellent opportunity for someone looking to develop expertise in research assessment, research strategy, research culture, responsible research evaluation and institutional performance analysis within a supportive and collaborative environment, while contributing directly to the University&#39;s REF 2029 preparations.</p><p style="margin-left:0cm;">In return we offer a highly competitive rewards and benefits package including:</p><div style="margin-left:0cm;"><ul style="list-style-type: disc;"><li style="margin-left:0cm;">Generous annual leave entitlement&nbsp;</li><li style="margin-left:0cm;">Training and Development opportunities</li><li style="margin-left:0cm;">Pension Scheme with generous employer contribution&nbsp;</li><li style="margin-left:0cm;">Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.&nbsp;</li><li style="margin-left:0cm;">Free parking&nbsp;</li></ul></div><p style="margin-left:0cm;">The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.</p><p style="margin-left:0cm;">For queries on the application process the Human Resources Department can be contacted by email at: <a href="http://www.rhul.ac.uk/Personnel/JobVacancies.htm">recruitment@rhul.ac.uk</a>&nbsp;</p><p style="margin-left:0cm;">Please quote the reference: <strong>0826-280</strong></p><p style="margin-left:0cm;">Closing Date:<strong>&nbsp;23:59, 1 September 2026</strong></p><p style="margin-left:0cm;">Interview Date:<strong>&nbsp;To be confirmed</strong></p>
            <p>
              Closing Date: 01 Sep 2026<br />
            </p>
            <p>
              Subject/Team: Professional Services
            </p>
            <p>Salary: &#163;41,374 per annum - including London Allowance<br/> This is the expected starting salary for this post. Appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.</p>
          ]]></description>
          <category><![CDATA[Professional Services]]></category>
          <pubDate>Tue, 18 Aug 2026 00:00:00 GMT</pubDate>
        </item>
      
        <item>
          <title><![CDATA[Philanthropy Manager (Major Gifts) (0626-188-R2)]]></title>
          <link>https://jobs.royalholloway.ac.uk/rss/click.aspx?ref=0626-188-R2</link>
          <guid>https://jobs.royalholloway.ac.uk/rss/click.aspx?ref=0626-188-R2</guid>
          <description><![CDATA[
            <p style="margin-left:0cm;" data-pasted="true">Full-Time, Permanent.</p><p style="margin-left:0cm;">Applications are invited for the role of <strong>Philanthropy Manager (Major Gifts)</strong> within the Philanthropy and Alumni Engagement Team (P&amp;AE) at Royal Holloway, University of London.</p><p style="margin-left:0cm;">P&amp;AE plays a vital role in advancing the University&rsquo;s RH2030s strategy and its ambition to be a university of social purpose, enabling world-class education and pioneering research through visionary philanthropic support. The team is driving significant growth in income from individuals, trusts and foundations, and corporate partners to help deliver impact that extends far beyond campus.</p><p style="margin-left:0cm;">This is an exciting opportunity to play a central role in an ambitious growth phase. Reporting to the Head of Philanthropy, you will lead a small but talented team and oversee a dynamic major gifts programme.</p><p style="margin-left:0cm;">You will be joining a team with strong foundations for success: a clear three-year plan, a loyal base of major donors, growing regular giving and legacy programmes, and strong support from senior University leadership. This is a high-impact role focused on securing major and transformative gifts, working closely with senior stakeholders across the institution to champion philanthropy and inspire support.</p><p style="margin-left:0cm;">We are looking for a driven and inspiring fundraising leader with a track record of securing six-figure gifts within the higher education or charity sectors. You will be motivated by the difference philanthropy makes in higher education, enabling transformative opportunities in education and research that change lives and shape society.</p><p style="margin-left:0cm;">You will bring exceptional communication and presentation skills, with the ability to craft compelling, tailored cases for support. You will be confident using data to inform prospect strategy and pipeline development, and experienced in CRM systems, donor cultivation, and stewardship. Strong interpersonal skills, emotional intelligence, and the ability to influence and collaborate across a wide range of stakeholders will be essential.</p><p style="margin-left:0cm;">Above all, you will be strategic, proactive, and growth-focused&mdash;able to identify and secure philanthropic opportunities aligned with the University&rsquo;s priorities, while fostering a collaborative and high-performing team culture.</p><p style="margin-left:0cm;">Experience: 4 years required. If you thrive in a collaborative, purpose-driven environment and are excited by the opportunity to engage supporters in meaningful ways, we&rsquo;d love to hear from you.</p><p style="margin-left:0cm;">In return we offer a highly competitive rewards and benefits package including:</p><div style="margin-left:0cm;"><ul style="list-style-type: disc;"><li style="margin-left:0cm;">Generous annual leave entitlement&nbsp;</li><li style="margin-left:0cm;">Training and Development opportunities</li><li style="margin-left:0cm;">Pension Scheme with generous employer contribution&nbsp;</li><li style="margin-left:0cm;">Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.&nbsp;</li><li style="margin-left:0cm;">Free parking&nbsp;</li></ul></div><p style="margin-left:0cm;">The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.</p><p style="margin-left:0cm;">For informal enquires about the role, please contact Janice Rodrigues-Mendes, Head of Philanthropy at <a href="mailto:janice.rodrigues-mendes@rhul.ac.uk">janice.rodrigues-mendes@rhul.ac.uk</a></p><p style="margin-left:0cm;">For queries on the application process the Human Resources Department can be contacted by email at: <a href="mailto:recruitment@rhul.ac.uk">recruitment@rhul.ac.uk</a>&nbsp;</p><p style="margin-left:0cm;">Please quote the reference: <strong>0626-188-R3</strong></p><p style="margin-left:0cm;">Closing Date:<strong>&nbsp;23:59, 31 August 2026&nbsp;</strong><em>&nbsp;</em></p><p style="margin-left:0cm;">Interview Date:<strong>&nbsp;To be confirmed</strong></p>
            <p>
              Closing Date: 31 Aug 2026<br />
            </p>
            <p>
              Subject/Team: Professional Services
            </p>
            <p>Salary: &#163;41,374 to &#163;48,639 per annum - including London Allowance</p>
          ]]></description>
          <category><![CDATA[Professional Services]]></category>
          <pubDate>Tue, 18 Aug 2026 00:00:00 GMT</pubDate>
        </item>
      
        <item>
          <title><![CDATA[IT Service Desk Analyst (0426-129-R)]]></title>
          <link>https://jobs.royalholloway.ac.uk/rss/click.aspx?ref=0426-129-R</link>
          <guid>https://jobs.royalholloway.ac.uk/rss/click.aspx?ref=0426-129-R</guid>
          <description><![CDATA[
            <p style="margin-left:0cm;" data-pasted="true">Full-Time, Fixed-Term (2 year contract).</p><p style="margin-left:0cm;"><strong>This role is initially offered as a 2‑year contract to provide cover for a team member who has been seconded into another area of IT Services.</strong></p><p style="margin-left:0cm;">We are looking for a customer‑focused, enthusiastic individual to join our IT Service Desk Team, supporting staff and students across a large and diverse enterprise IT environment at a research-intensive University proud of its distinctive history and driven by social purpose.</p><p style="margin-left:0cm;">Key Responsibilities:</p><div style="margin-left:0cm;"><ul><li>Act as the first point of contact for IT support, delivering prompt, professional first‑line assistance to students and staff across a broad range of technical issues, including hardware, software, authentication, and Wi‑Fi connectivity.&nbsp;</li><li>Provide a high‑quality IT Service Desk service, efficiently logging, prioritising, and managing support requests received in person, via email, telephone, and web chat using our service management tool.&nbsp;</li><li>Work collaboratively as part of the IT Service Desk team to deliver consistent, accurate, and customer‑focused support, ensuring incidents and service-related issues are clearly documented.&nbsp;</li><li>Apply technical knowledge and strong problem‑solving skills to advise, guide, and support users, enabling more effective use of university IT systems and digital services.&nbsp;</li><li>Investigate, diagnose, and resolve first-line technical and application issues, using structured troubleshooting methods and escalating more complex problems where appropriate.&nbsp;</li><li>Undertake a range of IT administration duties, supporting the efficient and secure operation of IT services.&nbsp;</li><li>Support the evaluation, testing, and introduction of new technologies and services, contributing to the ongoing development and enhancement of the IT service offering.</li></ul><p>Essential Experience, Knowledge and Skills</p></div><div style="margin-left:0cm;"><ul><li>A relevant IT qualification (IT-related subject, A‑Level, or equivalent).</li><li>Working knowledge of Microsoft operating systems, including Windows 11.</li><li>Familiarity with Active Directory and Microsoft Entra.</li><li>A strong understanding of IT troubleshooting, particularly in areas such as user authentication and network connectivity.</li><li>Confident use of Microsoft Office applications, with the ability to provide advice and support to end users.</li><li>Proven ability to work effectively as part of a team in a collaborative environment.</li><li>Strong communication skills, with the ability to explain technical solutions clearly to individuals from a wide range of backgrounds and professional levels.</li><li>Experience of working in a customer‑focused environment, delivering a high standard of service.</li><li>Ability to carry out routine manual, automated, and administrative IT processes accurately and efficiently.</li></ul><p>Desirable Skills and Experience</p></div><div style="margin-left:0cm;"><ul><li>Experience supporting Apple Macintosh computers.</li><li>Additional language skills are welcomed and may support the delivery of an inclusive and accessible service.</li></ul><p>We offer a highly competitive rewards and benefits package including:</p></div><div style="margin-left:0cm;"><ul><li>Generous annual leave entitlement</li><li>Training and development opportunities</li><li>Pension scheme with a generous employer contribution</li><li>Schemes such as Cycle to Work, Season Ticket Loans and support with eyesight testing</li><li>Free parking</li></ul></div><p style="margin-left:0cm;">Our beautiful, leafy campus sits near Windsor Great Park and is within easy commuting distance of London.</p><p style="margin-left:0cm;">For an informal discussion about the post, please contact Chris Mount at: <a href="mailto:Chris.Mount@rhul.ac.uk">chris.mount@rhul.ac.uk</a></p><p style="margin-left:0cm;">For queries on the application process the Human Resources Department can be contacted by email at: <a href="mailto:recruitment@rhul.ac.uk">recruitment@rhul.ac.uk</a></p><p style="margin-left:0cm;">Please quote the reference: <strong>0426-129-R</strong></p><p style="margin-left:0cm;">Closing Date: <strong>23:59, 31 August 2026</strong></p><p style="margin-left:0cm;">Interview Date: <strong>To be confirmed</strong></p>
            <p>
              Closing Date: 31 Aug 2026<br />
            </p>
            <p>
              Subject/Team: Professional Services
            </p>
            <p>Salary: &#163;34,670 per annum - including London Allowance<br/> This is the expected starting salary for this post however appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.</p>
          ]]></description>
          <category><![CDATA[Professional Services]]></category>
          <pubDate>Wed, 05 Aug 2026 00:00:00 GMT</pubDate>
        </item>
      
        <item>
          <title><![CDATA[Senior Student Ambassador Scheme Officer (0726-247)]]></title>
          <link>https://jobs.royalholloway.ac.uk/rss/click.aspx?ref=0726-247</link>
          <guid>https://jobs.royalholloway.ac.uk/rss/click.aspx?ref=0726-247</guid>
          <description><![CDATA[
            <p style="margin-left:0cm;" data-pasted="true">Full-Time, Permanent.</p><p style="margin-left:0cm;">Applications are invited for the post of Senior Student Ambassador Scheme Officer in the Marketing and Communications Directorate.</p><p style="margin-left:0cm;">The successful candidate will become an integral member of Royal Holloway&rsquo;s Events Team, which brings together event professionals responsible for the delivery of high-profile University events including Graduation, public lectures, showcase events, open days, applicant visit days and other reputation enhancing events and hosting opportunities.&nbsp;</p><p style="margin-left:0cm;">The position offers an exciting opportunity for those looking to develop their career and enhance their skills in event, programme, stakeholder and workforce management.&nbsp;</p><p style="margin-left:0cm;">Key responsibilities will include working with the Events Manager (Student Recruitment) to ensure Royal Holloway&rsquo;s Student Ambassador Scheme continues to deliver a professional and motivated student workforce to support the delivery of a range of university events and activity, including Open Days, talks and tours. The postholder will be responsible for the recruitment and supervision of all Student Ambassadors, acting as the key point of contact for the scheme, coordinating and delivering training and development and managing workforce allocation. Leading by example, they will foster a positive and supportive culture amongst the Student Ambassadors, with a key focus on excellent customer service.&nbsp;</p><p style="margin-left:0cm;">Candidates must be able to demonstrate excellent interpersonal skills and have an efficient and proactive approach. They will be brilliant at organisation, possess the ability to be calm under pressure and to prioritise conflicting demands to meet strict delivery deadlines. The role will require supervisory experience and proactive cross-institutional engagement, working with a wide network across both academic and professional services areas.&nbsp;</p><p style="margin-left:0cm;">In return we offer a highly competitive rewards and benefits package including:</p><ul style="list-style-type: disc;"><li style="margin-left:0cm;">Generous annual leave entitlement&nbsp;</li><li style="margin-left:0cm;">Training and Development opportunities</li><li style="margin-left:0cm;">Pension Scheme with generous employer contribution&nbsp;</li><li style="margin-left:0cm;">Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.&nbsp;</li><li style="margin-left:0cm;">Free parking&nbsp;</li></ul><p style="margin-left:0cm;">The post is based in Egham, Surrey where the University is situated in a beautiful campus near to Windsor Great Park and within commuting distance from London.</p><p style="margin-left:0cm;">The University has adopted hybrid working for some roles and so some remote working will be possible for this role, however the Events Team are fully based on campus in the run up to, and during, event delivery. Events are also regularly delivered at our central London campus.</p><p style="margin-left:0cm;">For an informal discussion about the post, please contact <a href="mailto:Daniel.Howick@rhul.ac.uk">Daniel.Howick@rhul.ac.uk&nbsp;</a></p><p style="margin-left:0cm;">For queries on the application process the Human Resources Department can be contacted by email at:&nbsp;<a href="mailto:recruitment@rhul.ac.uk">recruitment@rhul.ac.uk</a></p><p style="margin-left:0cm;">Please quote the reference: <strong>0726-247</strong></p><p style="margin-left:0cm;">Closing Date:<strong>&nbsp;23:59, 25 August 2026</strong></p><p style="margin-left:0cm;">Interview Date: <strong>10 September 2026</strong></p>
            <p>
              Closing Date: 25 Aug 2026<br />
            </p>
            <p>
              Subject/Team: Professional Services
            </p>
            <p>Salary: &#163;34,670 per annum - including London Allowance<br/> This is the expected starting salary for this post. Appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.</p>
          ]]></description>
          <category><![CDATA[Professional Services]]></category>
          <pubDate>Wed, 22 Jul 2026 00:00:00 GMT</pubDate>
        </item>
      
  </channel>
</rss>
