Applications are invited for the post of Student Administration Manager (Tuition Fee Billing and Funding).

The Directorate of Student Administration is responsible for delivering the core administrative functions to support the student lifecycle and is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience.

Reporting to the Enrolment and Records Senior Manager the Tuition Fee Billing and Funding Manager is responsible for the management of the University tuition fee billing processes including:

• Managing the University Tuition Fee Billing processes
• Managing Bursary identification and allocation 
• Managing the maintenance of the SLC Course Management Service (CMS) database, ensuring institutional processes align with statutory frameworks, including preparations for the Lifelong Learning Entitlement (LLE)

The Tuition Fee Billing and Funding Manager works closely with colleagues across the University to foster a relationship of knowledge, trust and understanding between service areas and work collaboratively to improve the services in support of all students and staff at the University.

This is an exciting time to join the Directorate as we undertake a major project to replace our Student Record System and transform our operating model for Student Study Services. This project is central to our commitment to delivering a modern, efficient, and student-focused experience.

We are looking for an experienced Higher Education professional with knowledge of the student life cycle with specialist SFE and SLC funding knowledge, including knowledge of the Lifelong Learning Entitlement (LLE). Candidates should be dedicated to providing outstanding support to students and staff and have an ability to work in a busy and pressurised environment.

In return we offer a highly competitive rewards and benefits package including:

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

For an informal discussion about the post, please contact Sarah Smart on sarah.smart@rhul.ac.uk 

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk 

Please quote the reference: 1026-346

Closing Date: 23:59, 29 October 2026  

Interview Date: To be confirmed

Closing Date: 29 Oct 2026

Subject/Team: Professional Services

Salary: £41,374 per annum - including London Allowance
This is the expected starting salary for this post. Appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.

Casual Post

From 13.90 an hour inclusive of London Allowance

Applications are invited for the post of Exam Invigilator in the Student Administration section of Academic Services to cover the University’s exam sessions in the 2026/27 academic year. The University holds exam sessions in the spring and summer terms and for two weeks during the summer vacation period.

We are seeking to appoint invigilators to join the team, starting with the spring term assessment period in January 2027. Successful candidates will be reliable, punctual and diligent, with excellent communication skills and the ability to remain calm and composed under pressure. A good understanding of spoken and written English, along with the ability to communicate clearly and effectively, is crucial. Previous experience in a similar role would be an advantage but is not essential, as full training will be provided.

The dates of the 2026/27 exams sessions are:

Spring Term 11 – 15 January 2027

Summer Term 4 May – 4 June 2027

Summer Vacation End of August/Beginning of September 2027

Candidates would need to available from 9:00 am for morning exam sessions and 1:30 pm for afternoon sessions. Shift end times vary according to the length of the exams.

This is a part time, casual post, available from 1 December 2026 for a fixed term period up to 10 September 2027 (earlier end dates are available if appropriate). 

You will also need to be available to complete a mandatory Right to Work check on Tuesday 17 November 2026 and training and induction session on Wednesday 6 January 2027 AM (if you are unable to attend either of these dates, please do not apply). This post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

We welcome applications from external and internal candidates. Internal candidates should note that only current staff, new starters, and current Postgraduate Research Students can apply. Applications from current undergraduate and current postgraduate taught students will not be considered.

If you have any previous experience working as an invigilator or supervisor of an exam venue, we are also seeking to appoint exam venue supervisors. If this is something you are interested in, please indicate this on your application form.

For more information on both the invigilator and supervisor roles, please see below link to the Job Description.

To apply for this role, please complete the application form linked here: Exams Invigilation Application Form 202627 – Fill in form

PLEASE DO NOT USE THE APPLY NOW BUTTON – this is only for applicants who have been informed to do so

The College is unable to obtain permission to work in the UK for this post. Therefore, all applicants must be able to demonstrate their right to work in the UK if they wish to apply.

Closing Date: Sunday 8 November 2026

The College is committed to equality and diversity and encourages applications from all sections of the community.

Closing Date: 08 Nov 2026

Subject/Team: Casual

Applications are invited for the post of Student Services Centre Assistant Manager (Enquiry Management) in the Student Administration Directorate. 

Student Administration is responsible for delivering core administrative functions related to the student journey from Enrolment to Completion. The Directorate is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience by developing and delivering effective and efficient services and support. 

The Student Services Centre within Student Administration has been designed to provide a central point of contact for all non-academic enquiries and services, making it easy for students to obtain the information and help they need. The team is focused on delivering an excellent student experience by developing and delivering effective and efficient services to support students through their journey at the University.

Candidates should demonstrate a commitment to delivering excellent customer service putting students at the heart of everything we do. They should have a proven ability to innovate; utilising excellent IT, organisational and interpersonal skills. In addition, they must be able to work under pressure and respond quickly and effectively to changing requirements in a busy environment.

The role-holder will work closely with other colleagues across Professional Services, to ensure that a well-co-ordinated service is provided to students.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement 
• Training and Development opportunities
• Pension Scheme with generous employer contribution 
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
• Free parking 

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

This position is not eligible for hybrid working. 

For an informal discussion about the post, please contact Bryony Jones on  Bryony.Jones@royalholloway.ac.uk. 

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk 

Please quote the reference: 1026-338

Closing Date: 23:59, Sunday 1 November 2026

Interview Date: Friday 13 November 2026

Closing Date: 01 Nov 2026

Subject/Team: Professional Services

Salary: £41,374 to £48,639 per annum - including London Allowance

Applications are invited for the post of Student Services Centre Supervisor in the Student Administration Directorate. 

Student Administration is responsible for delivering core administrative functions related to the student journey from Enrolment to Completion. The Directorate is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience by developing and delivering effective and efficient services and support. 

The Student Services Centre within Student Administration has been designed to provide a central point of contact for all non-academic enquiries and services, making it easy for students to obtain the information and help they need. The team is focused on delivering an excellent student experience by developing and delivering effective and efficient services to support students through their journey at the University.

Candidates should demonstrate a commitment to delivering excellent customer service, including experience of managing enquiries and requests from a range of service users. They should have excellent IT, organisational and interpersonal skills. In addition, they must be able to work under pressure and respond quickly and effectively to changing requirements in a busy environment.

The role-holder will work closely with other colleagues across Professional Services, to ensure that a well coordinated service is provided to students. 

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement 
• Training and Development opportunities
• Pension Scheme with generous employer contribution 
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
• Free parking 

The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

For an informal discussion about the post, please contact Elsa Day at Elsa.Day@royalholloway.ac.uk. 

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk 

Please quote the reference: 1026-335

Closing Date: 23:59, Sunday 1 November 2026

Interview Date: Tuesday 10 November 2026

Closing Date: 01 Nov 2026

Subject/Team: Professional Services

Salary: £34,670 per annum - including London Allowance
This is the expected starting salary for this post. Appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.

Applications are invited for the post of Student Services Centre Manager in the Student Administration Directorate. 

Student Administration is responsible for delivering core administrative functions related to the student journey from Enrolment to Completion. The Directorate is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience by developing and delivering effective and efficient services and support. 

The Student Services Centre within Student Administration has been designed to provide a central point of contact for all non-academic enquiries and services, making it easy for students to obtain the information and help they need. The team is focused on delivering an excellent student experience by developing and delivering effective and efficient services to support students through their journey at the University.

Candidates should demonstrate a commitment to delivering excellent customer service putting students at the heart of everything we do. They should have a proven ability to innovate; utilising excellent IT, organisational and interpersonal skills. In addition, they must be able to work under pressure and respond quickly and effectively to changing requirements in a busy environment.

The role-holder will work closely with other colleagues across Professional Services, to ensure that a well-co-ordinated service is provided to students. 

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement 
• Training and Development opportunities
• Pension Scheme with generous employer contribution 
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
• Free parking 

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

This position is not eligible for hybrid working. 

For an informal discussion about the post, please contact Bryony Jones on Bryony.Jones@royalholloway.ac.uk. 

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk.

Please quote the reference: 1026-333

Closing Date: 23:59, Sunday 1 November 2026

Interview Date: Thursday 12 November 2026

Closing Date: 01 Nov 2026

Subject/Team: Professional Services

Salary: £49,979 to £59,125 per annum - including London Allowance

Applications are invited for the post of Faculty Teaching & Learning Operations Officer within the Student Administration Directorate.

This role is part of the Professional Services teams within the Faculty of Business and Law and will support the delivery of teaching and learning administration across the student lifecycle. The role is key to delivering an efficient, consistent and student-focused service, supporting both students and staff within busy academic environments.

The Faculty of Business and Law brings together disciplines across business, management and legal studies. The successful candidate will support a wide range of teaching and learning activities and work closely with academic colleagues and professional services teams.

The successful candidate will support core administrative processes such as module registration, timetabling support, assessment and examinations administration, student records, and results and graduation activities. They will act as a point of contact for routine queries from students and staff, ensuring enquiries are handled efficiently and professionally in line with university policies and relevant legislation, including Data Protection and Freedom of Information.

The successful candidate will be educated to A-level standard or have equivalent experience and will have experience of working in an administrative or customer service environment. They will demonstrate excellent organisational skills, attention to detail, and a proactive approach to managing their workload.

The candidate will be comfortable working with colleagues across the faculties and supporting day-to-day administrative processes. They will have good organisational skills and be able to prioritise their workload and meet deadlines. They will also demonstrate good communication skills when responding to enquiries from staff and students, and will have good IT skills including Microsoft Office and the ability to learn new systems.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
• Free parking

The post is based in Egham, Surrey, where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For any queries about the post, please contact Charlotte Rawlins: Charlotte.Rawlins@rhul.ac.uk 

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk 

Please quote the reference: 0826-302

Closing Date: 23:59, 1 November 2026

Interview Date: To be confirmed

Closing Date: 01 Nov 2026

Subject/Team: Professional Services

Salary: £29,297 per annum - including London Allowance

Applications are invited for the post of Teaching & Learning Operations Officer (Step Up) in the Faculty of Business & Law. 

This role will support the delivery of teaching and learning administration within the faculty, with a focus on Post Qualifying (PQ) and Step Up Social Work courses within the Royal Holloway Law School. The post holder will work as part of the Student Administration Directorate, contributing to the delivery of an efficient, consistent and student-focused service across a range of academic programmes.

The role involves supporting a variety of teaching and learning processes across the student lifecycle, including enrolment and module registration, assessment and examinations, student records, and results and graduation processes. 

The post holder will respond to enquiries from students and staff, support student wellbeing and engagement processes, and work closely with academic colleagues and professional services teams to ensure the smooth running of core administrative activities. The role will also involve maintaining accurate records and following established processes and procedures.

 In return we offer a highly competitive rewards and benefits package including:

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

If you have any queries about this post, please contact Karen Windle: Karen.Windle@rhul.ac.uk 

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk 

Please quote the reference: 0826-301

Closing Date: 23:59, 1 November 2026

Interview Date: To be confirmed

Closing Date: 01 Nov 2026

Subject/Team: Professional Services

Salary: £29,297 per annum pro rata - including London Allowance

Applications are invited for two Faculty Teaching & Learning Helpdesk Officer posts supporting Teaching and Learning administration across the University’s Faculties.

Teaching and Learning administration at Royal Holloway is delivered through a central Student Administration function and Faculty-based Teaching & Learning Operations teams, which are part of the wider Student Journey Division. These teams are designed to provide a consistent and effective service to both students and staff.

The two posts will support provision across the following Faculties:

Faculty of Business and Law

• Royal Holloway Business School 
• Royal Holloway Law School

Faculty of Science

• Biological Sciences
• Computing, Security & Mathematics
• Physical Sciences & Engineering
• Psychology

The Helpdesk Officers will develop a breadth of knowledge across Faculty and central processes and demonstrate a commitment to shared service standards. They will be expected to work closely with Teaching & Learning Operations teams, academic colleagues, the Student Services Centre, and colleagues across other academic and professional services areas.

The role holders will act as a first point of contact for student and staff enquiries, supporting a range of Teaching and Learning activities including the coordination and tracking of enquiries, provision of accurate information, and escalation of more complex issues where appropriate. This will include the use of systems to log, monitor and respond to enquiries, ensuring an efficient and consistent service.

The posts will also support key Teaching and Learning processes across the student lifecycle, which may include aspects of assessment, student records, and programme administration. The role holders will provide first-line information and support to students, including signposting to appropriate services where required, and contribute to the continuous improvement of helpdesk processes and service delivery.

The post holders will be able to work with minimal supervision and recognise when to seek guidance from senior colleagues.

Candidates should have excellent organisational skills and experience of working in an administrative or customer service environment. They should be able to demonstrate the ability to manage competing priorities, communicate effectively with a range of stakeholders, and work both independently and as part of a team. A commitment to delivering high-quality service is essential.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement 
• Training and Development opportunities
• Pension Scheme with generous employer contribution 
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
• Free parking

The posts are based in Egham, Surrey, where the University is situated in a beautiful, leafy campus near Windsor Great Park and within commuting distance from London.

Further information

If you have any queries about these posts, please contact:

Please quote the reference: 0926-323

Closing Date: 23:59, 30 October 2026  

Interview Date: Week Commencing 9 November 2026 (please note that interviews for both posts will take place on the same day.)

Closing Date: 30 Oct 2026

Subject/Team: Professional Services

Salary: £29,297 per annum - including London Allowance
This is the expected starting salary for this post. Appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.

Applications are invited for the post of Doctoral Training Programmes Manager in the Royal Holloway Doctoral School. 

Royal Holloway University of London has been successfully awarded a number of new funding opportunities, including the BBSRC EngBio4GBP Doctoral Focal Award and the Leverhulme Doctoral Scholarships for Next Generation Democracy. This created an opportunity to establish a new role, which is designed to meet our resource support commitments to these awards, but for other awards we currently have consolidated into one post. Our ambition is to continue to build our studentship opportunities, establish a core team to support this.

The Doctoral Training Programmes Manager will lead on administration for of our externally funded doctoral awards. The Doctoral Training Programmes Manager will work closely with the Academic Directors/Leads to ensure the successful implementation of funding awards and will provide leadership to team members supporting the bids. Further, they will be involved in supporting new bids providing valued strategic input into resource needs and programme design, and may support initial set up of successful new bids. 

The successful candidate will be education to degree level or equivalent and have a strong understanding of the Higher Education sector. You will have the ability to think and plan strategically, strong interpersonal skills, excellent organisational skills, strong problem-solving skills and flexibility to adapt and respond to changing requirements, a high level of written and IT literacy and communication skills, and strong team-working skills. You will demonstrate experience of line management and team leadership, of having a professional approach with communication to staff and service users, delivering a strong standard of service, as well as possessing the ability to work collaboratively, and to review and develop processes. 

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement 
• Training and Development opportunities
• Pension Scheme with generous employer contribution 
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
• Free parking 

The University has adopted hybrid working for some roles and so some remote working would be possible for this role.

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. Some events may take place at our London campus (e.g., Bedford Square or Stewart House).

For an informal discussion about the post, please contact Professor Dawn Watling (Associate Pro-Vice-Chancellor, Postgraduate Research) Dawn.Watling@rhul.ac.uk. 

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.uk. For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk.

Royal Holloway recognises the importance of helping its employees balance their work and home life by offering flexible working arrangements. We are happy to consider a request for flexible working for this post including part time, job share or compressed working hours.

Please quote the reference: 0926-324

Closing Date: 23:59, 25 October, 2026  

Interview Date: TBC

Closing Date: 25 Oct 2026

Subject/Team: Professional Services

Salary: £49,979 per annum - including London Allowance
This is the expected starting salary for this post however appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.