Applications are invited for the post of Teaching & Learning Operations Officer (Step Up) in the Faculty of Business & Law. 

This role will support the delivery of teaching and learning administration within the faculty, with a focus on Post Qualifying (PQ) and Step Up Social Work courses within the Royal Holloway Law School. The post holder will work as part of the Student Administration Directorate, contributing to the delivery of an efficient, consistent and student-focused service across a range of academic programmes.

The role involves supporting a variety of teaching and learning processes across the student lifecycle, including enrolment and module registration, assessment and examinations, student records, and results and graduation processes. 

The post holder will respond to enquiries from students and staff, support student wellbeing and engagement processes, and work closely with academic colleagues and professional services teams to ensure the smooth running of core administrative activities. The role will also involve maintaining accurate records and following established processes and procedures.

 In return we offer a highly competitive rewards and benefits package including:

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

If you have any queries about this post, please contact Karen Windle: Karen.Windle@rhul.ac.uk 

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk 

Please quote the reference: 0826-301

Closing Date: 23:59, 13 September 2026

Interview Date: Week commencing 21 September 2026

Closing Date: 13 Sep 2026

Subject/Team: Professional Services

Salary: £29,297 per annum pro rata - including London Allowance

Applications are invited for the post of Faculty Teaching & Learning Operations Officer within the Student Administration Directorate.

This role is part of the Professional Services teams within the Faculty of Business and Law and will support the delivery of teaching and learning administration across the student lifecycle. The roles are key to delivering an efficient, consistent and student-focused service, supporting both students and staff within busy academic environments.

The Faculty of Business and Law brings together disciplines across business, management and legal studies. The successful candidate will support a wide range of teaching and learning activities and work closely with academic colleagues and professional services teams.

The successful candidates will support core administrative processes such as module registration, timetabling support, assessment and examinations administration, student records, and results and graduation activities. They will act as a point of contact for routine queries from students and staff, ensuring enquiries are handled efficiently and professionally in line with university policies and relevant legislation, including Data Protection and Freedom of Information.

The successful candidates will be educated to A-level standard or have equivalent experience and will have experience of working in an administrative or customer service environment. They will demonstrate excellent organisational skills, attention to detail, and a proactive approach to managing their workload.

Candidates will be comfortable working with colleagues across the faculties and supporting day-to-day administrative processes. They will have good organisational skills and be able to prioritise their workload and meet deadlines. They will also demonstrate good communication skills when responding to enquiries from staff and students, and will have good IT skills including Microsoft Office and the ability to learn new systems.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
• Free parking

The posts are based in Egham, Surrey, where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For any queries about the posts, please contact Charlotte Rawlins: Charlotte.Rawlins@rhul.ac.uk 

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk 

Please quote the reference: 0826-302

Closing Date: 23:59, 13 September 2026

Interview Date: Week commencing 21 September 2026

Closing Date: 13 Sep 2026

Subject/Team: Professional Services

Salary: £29,297 per annum - including London Allowance