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Head of Counselling & Mental Health

Student Advisory and Wellbeing Services

Location:  Egham
Salary:  £47,719 to £50,484 per annum - including London Allowance
Post Type:  Full Time
Closing Date:  23.59 hours BST on Wednesday 04 October 2023
Reference:  0923-416

Full-Time, Permanent

Applications are invited for the post of Head of Counselling and Mental Health working within the Directorate of Student Life (Wellbeing & Experience).

This full-time role provides an exciting opportunity to lead a newly expanded Counselling & Mental Health team and play an important role in the delivery of Royal Holloway’s wellbeing and experience offering.  The Directorate of Student Life includes a broad range to teams who are core to the student journey:

  • Active Lifestyle & Sport 
  • Conduct
  • Counselling & Mental Health
  • Disability & Neurodiversity
  • Hall Life
  • International & Money Advice
  • Multifaith Chaplaincy 
  • Wellbeing Support including Community Wellbeing

Reporting to the Head of Wellbeing, they will contribute to the work of the Directorate taking the management lead for this aspect of our student support following the strategy and aims of the University.  

They will be required to lead on the provision of inclusive and accessible support, act as operational and clinical lead for the team of Counsellors and Mental Health Practitioners always ensuring a high professional standard of student support. They will need to demonstrate experience of working with and providing support to clients from underrepresented groups (including POC and LGBTQ+) and an understanding of the potential barriers to engagement to these groups.  

We are also seeking a candidate with a commitment to the ethos of continual service improvement and who will have the confidence to constructively challenge existing practices in response to professional and sector developments, analysis of processes and feedback from students and staff, and modernisation of operations.    With this role there is a need for some campus-based working to enable in-person student appointments (based on student preference and need) but there will be some opportunity for working remotely.   

In return we offer a highly competitive rewards and benefits package including:

  • Generous annual leave entitlement 
  • Training and Development opportunities
  • Pension Scheme with generous employer contribution 
  • Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
  • Free parking 

The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

For an informal discussion about the post, please contact Helen Groenendaal at

For queries on the application process the Human Resources Department can be contacted by email at:

Please quote the reference: 0923-416

Closing Date:   23:59, 04 October 2023  

Interview Date: Thursday 12 October 2023

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006. 

Further details:    Job Description & Person Specification    
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The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.



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