Applications are invited for the post of Student Fees Administrator in the Student Fees Department.

We’re looking for a proactive and customer‑focused individual to help deliver high‑quality financial services to our student community. In this role, you’ll play a key part in managing student accounts and supporting the smooth day‑to‑day running of our financial operations.

You’ll work closely with student customers, academic departments, other University teams, and external organisations, helping to ensure accounts are accurate, queries are resolved efficiently, and services are delivered to a consistently high standard. The role also includes responsibility for day‑to‑day credit control across a portfolio of major accounts and/or a defined section of the student sales ledger.

This is a varied role that combines behind‑the‑scenes financial administration with direct student engagement. You’ll regularly meet with students through scheduled appointments at the Student Services Centre, working on a rota basis to provide clear, supportive guidance on financial matters.

If you enjoy balancing detailed administrative work with meaningful customer interaction—and want to contribute to a service that genuinely supports students—this could be an excellent opportunity.

The successful candidate will have excellent written and verbal communication skills, a high standard of numeracy, and strong attention to detail. You will be confident using Microsoft Outlook, Excel and Word, able to manage your own workload independently, and prioritise effectively while also contributing positively as part of a wider team. The role requires the ability to liaise confidently with a broad range of internal and external colleagues, work calmly under pressure, and meet firm deadlines.

You will demonstrate discretion, empathy and sensitivity when dealing with students, alongside a clear understanding of and commitment to equality, diversity and inclusion. Experience of working with a computerised finance or accounting system—ideally Agresso—together with knowledge of tuition fee processes within the higher education sector, would be highly desirable, as would experience in credit control or accounts receivable. A commitment to continuous improvement and professional development is essential. Some evening and weekend working will be required during key university activities such as enrolment, and occasional travel to external events or conferences may also be necessary.

In return we offer a highly competitive rewards and benefits package including:

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk

Please quote the reference: 0426-121

Closing Date: 23:59, 8 May 2026  

Interview Date: To be confirmed

Closing Date: 08 May 2026

Section: Professional Services

Salary: £29,297 per annum pro rata - including London Allowance
This is the expected starting salary for this post however appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.

Applications are invited for the fixed-term posts of Residential Facilities Runner in the Residential Services Department.

The Residential Facilities Runner supports the delivery of essential services across the University’s halls of residence during the busy summer period. The post holder will carry out basic maintenance and porterage tasks, room checks and assist with the preparation of accommodation for summer schools, and conference guests. Working as part of a team, the post holder will triage and log maintenance issues. This role contributes to ensuring that all residential areas remain clean, safe, functional and ready for occupation.

Basic DIY or maintenance skills, an understanding of health and safety principles and the ability to meet deadlines are important for this role. Experience in a facilities, maintenance or similar environment would be advantageous.

In return we offer a highly competitive rewards and benefits package including:

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

For an informal discussion about the post, please contact Vicky Reeves on Vicky.Reeves@rhul.ac.uk or +44 (0)1784 276133.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk 

Please quote the reference: 0426-120

Closing Date: 23:59, 1 May 2026  

Interview Date: To be confirmed

Closing Date: 01 May 2026

Section: Professional Services

Salary: £25,940 per annum pro rata - including London Allowance

Applications are invited for the post of Residential Facilities Co-ordinator in the Residential Services Department.

Joining the Residential Contracts and Facilities team, this appointment is one of two roles responsible for ensuring accommodation is ready for occupation and maintained to appropriate standards. This role will co-ordinate regular monitoring and inspections of university residential properties and contracted services, ensuring relevant teams complete their daily responsibilities effectively, and meeting agreed standards to support a safe, welcoming residential environment for students and conference guests.

With experience working within a hospitality or residential environment and an understanding of the relevant health and safety requirements, you will be confident in communicating with students, staff and visitors. IT literacy in MS Excel, Word and Outlook are essential, and experience of facilities or enquiry management software is advantageous although training is provided.

In return we offer a highly competitive rewards and benefits package including:

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

For an informal discussion about the post, please contact Vicky Reeves on Vicky.Reeves@rhul.ac.uk or +44 (0)1784 276133.

For queries on the application process the Recruitment team can be contacted by email at: recruitment@rhul.ac.uk.

Please quote the reference: 0426-117

Closing date: 23:59, 27 April 2026

Interview Date: Friday 8 May 2026

Closing Date: 27 Apr 2026

Section: Professional Services

Salary: £29,297 per annum - including London Allowance

Applications are invited for the fixed-term post of Residential Facilities Co-ordinator in the Residential Services Department.

Joining the Residential Contracts and Facilities team, this appointment is responsible for ensuring accommodation is ready for occupation by summer conference guests and maintained and serviced to appropriate standards throughout conference season. This role will co-ordinate regular monitoring and inspections of university residential properties and contracted services, ensuring relevant teams complete their daily responsibilities effectively, meeting agreed standards to support a safe, welcoming environment.

With experience working within a hospitality or residential environment and an understanding of the relevant health and safety requirements, you will be confident in communicating with conference guests and staff. IT literacy in MS Excel, Word and Outlook are essential, and experience of facilities or hotel reservation software is advantageous although training is provided.

In return we offer a highly competitive rewards and benefits package including:

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

For an informal discussion about the post, please contact Vicky Reeves on Vicky.Reeves@rhul.ac.uk or +44 (0)1784 276133.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk 

Please quote the reference: 0426-118

Closing Date: 23:59, 27 April 2026

Interview Date: Friday 8 May 2026

Closing Date: 27 Apr 2026

Section: Professional Services

Salary: £29,297 per annum pro rata - including London Allowance

Joining the Teaching and Engagement team at an exciting phase of development at Royal Holloway, this new role will strengthen the Library's support for the Faculty of Law and Business, reflecting growing student numbers and increasing demand for high‑quality, embedded information and digital literacy teaching. You will be part of a collaborative and friendly team of Teaching and Engagement Librarians and will work closely with academic colleagues, professional services partners, and the wider Library, Learning Support and Culture team.

As a Teaching and Engagement Librarian, you will lead the design and delivery of engaging, inclusive information and digital literacy teaching, working closely with academics to embed skills development across undergraduate and postgraduate curricula.

You will build strong working relationships with programme leaders, academic departments and university services to understand teaching and research needs, promote the use of library resources, and contribute to curriculum development, validation and review processes. You will provide expert guidance and support to students and staff through a range of methods, including group teaching, drop‑ins, online resources and one‑to‑one appointments.

To succeed in this role, you will be a strong communicator with experience in providing information or research support within a library or learning support environment. You will bring excellent digital and IT skills, a passion for inclusive teaching, and the ability to work collaboratively with a wide range of stakeholders. Experience supporting users in business and/or law disciplines is desirable but not essential.

In return, we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement 
• Training and Development opportunities
• Pension Scheme with generous employer contribution 
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
• Free parking at the Egham campus 

The post is based in Egham, Surrey, with some requirement to visit and teach at our London campus near Bedford Square, London. 

For an informal discussion about the post, please contact Leanne Workman, Head of Library Teaching and Engagement at Leanne.Workman@rhul.ac.uk.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk 

Royal Holloway recognises the importance of helping its employees balance their work and home life by offering flexible working arrangements. We are happy to consider a request for flexible working for this post.

Please quote the reference: 0326-109

Closing Date:   23:59, Sunday 26th April.  

Interview Date: To be confirmed

Closing Date: 26 Apr 2026

Section: Professional Services

Salary: £41,374 to £48,639 per annum - including London Allowance