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Student Services Centre Supervisor (Accommodation)

Student Administration

Location:  Egham
Salary:  £29,159 to £34,370 per annum - including London Allowance
Closing Date:  Sunday 25 August 2019
Interview Date:  Tuesday 03 September 2019
Reference:  0719-295

Full-time, permanent

Applications are invited for the post of Student Services Centre Supervisor (Accommodation) in the Student Services Centre in Student Administration.

Student Administration is responsible for all central administrative functions involved in the student lifecycle.   The Student Services Centre within Student Administration has been designed to provide a central point of contact for all non-academic enquiries and services, making it easy for students to obtain the information and help they need.   The department is focused on delivering an excellent student experience by developing and delivering effective and efficient services to support students through their journey at the College.  The Student Services Centre is dedicated to providing outstanding customer service and staff in this role are key to the success of the service.

The Student Services Centre team is experiencing an exciting phase of development and this appointment offers an exciting opportunity to join the team as it develops in the new Centre in the Emily Wilding Davison building.

The Student Services Centre Supervisor (Accommodation) is responsible for administering all key operational activity relating to the application and allocation processes for students applying to live in College accommodation. 

Candidates should have excellent IT skills and be dedicated to providing outstanding customer service.  Excellent organisational skills and an ability to work in a busy and pressurised environment are also essential.

In return we offer a highly competitive rewards and benefits package including generous annual leave and training and development opportunities.  The post is based in Egham, Surrey, where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact Carol Chan, Student Services Centre Assistant Manager on Carol.Chan@royalholloway.ac.uk or 01784 276668.

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.ukFor queries on the application process the Human Resources Department can be contacted by email at: recruitment@royalholloway.ac.uk.

Please quote the reference: 0719-295

Closing Date:Sunday 25 August 2019

Interview Date: Tuesday 3 September 2019

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration and the pro-rata salary will not meet the minimum threshold set by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006. 


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The University is committed to equality and diversity, and encourages applications from all sections of the community.


Stonewall, Disability Confident Employer, Athena Swan Bronze, Race Equality Charter Bronze

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