Student Administration Assistant (Results Documentation)

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Permanent, Part-Time  (21 hours per week/ 0.6FTE) 

Applications are invited for the post of Student Administration Assistant (Results Documentation) in Student Administration.

Student Administration is responsible for delivering the core administrative functions involved in the student lifecycle, from Enrolment to Results. The department is focused on delivering an excellent student experience by developing and delivering effective and efficient processes to support students through their journey at the University.

The Assessment and Results team deliver the University’s in-person exams and support academic administration teams in delivering online assessment. The team manage the central processing, publication and documentation of results (marks, progression and awards) and also provide the administration of centralised mitigation processes.

The role of the Student Administration Assistant (Results Documentation) is based in the Assessments & Results Team and is responsible for the routine processing of results documentations (transcripts, proof of award, etc). All members of the Assessment and Results Team also provide operational support for the delivery of in person exams (currently held in January, May and August).

The ideal candidate will ideally have experience of office administration including data entry and/or processing, be organised and able to work with accuracy and speed. Familiarity with the HE student lifecycle and experience of working with Student Records Systems, CRM systems, client databases or similar, would be an advantage.

For an informal discussion about the post, please contact Ildi Bartalosova at Ildiko.bartalosova@rhul.ac.uk

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk

Please quote the reference: 1125-295

Closing Date: 23:59; 8 December 2025

Interview Date: 18 December 2025

The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.