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IT Support Officer
Department of Psychology
Location
Egham
Salary
£32,621 to £38,158
per annum - including London Allowance
Post Type
Full Time
Closing Date
23.59 hours BST on Wednesday 05 June 2024
Reference
0524-143
Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.
Full Time, Permanent
Applications are invited for a highly motivated IT Support Officer in the Department of Psychology, Royal Holloway, and University of London. The post holder will work as part of our technical team in a thriving department which enjoys international recognition for its outstanding record of research and teaching.
Applications are sought from individuals holding a degree or equivalent with skills and experience in IT services. The post-holder will be responsible for engaging in a wide range of IT services to support a diverse range of research and teaching in the department. Responsibilities will include troubleshooting and user support, setup and maintenance of servers and desktop machines, networking, and website maintenance. You will liaise with academic, administrative and other technical staff in the department to ensure the smooth day-to-day running of the department’s IT systems. You will also work with University central IT services to maintain network and computer security, and to develop enhanced and more efficient services for our diverse range of users.
The successful candidate should ideally have experience of front-line support and experience of troubleshooting within a wide range of desktop machines, printers, and other IT/AV equipment. The post holder should ideally also have experience of Window server maintenance and knowledge of web programming languages such as HTML, CSS, ASP3, PHP and JavaScript. Experience of maintaining MS SQL or Linux servers would be an advantage.
Successful candidates will join a dynamic and supportive environment, in an internationally recognised department that ranks among the best in the United Kingdom for research and has a consistently excellent record for the highest quality teaching in our undergraduate and postgraduate programmes. The Department has excellent facilities for undertaking research in a broad range of areas, with state-of-the-art facilities available, such as MRI, EEG, TMS, eye trackers, cognitive behavioural testing suites, social, clinical, and infant observation labs. It also has strong links with external organisations including hospitals, schools, as well as government, industrial, and charity organisations.
In return we offer a highly competitive rewards and benefits package including:
- Generous annual leave entitlement
- Training and Development opportunities
- Pension Scheme with generous employer contribution
- Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
- Free parking
The post is based in Egham, Surrey, where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
Informal enquiries regarding this post can be directed to IT Services Manager (Psychology Department) Can Keles can.keles@rhul.ac.uk
More information about the department, our programmes and research, can be found on our webpages http://www.rhul.ac.uk/psychology/home.aspx.
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Please quote the reference: 0524-143
Closing Date: 23:59, 5 June 2024
Interview Date: To be Confirmed
This position is not eligible for hybrid working.
Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.