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Student Services Centre Advisor

Student Administration

Location:  Egham
Salary:  £21,336 to £23,839 per annum - including London Allowance
Closing Date:  Sunday 10 November 2019
Interview Date:  Wednesday 27 November 2019
Reference:  0719-296-R

Full-time, permanent (2 positions available)

Applications are invited for the post of Student Services Centre Advisor in the Student Services Centre in Student Administration.

Student Administration is responsible for all central administrative functions involved in the student lifecycle. The Student Services Centre within Student Administration has been designed to provide a central point of contact for all non-academic enquiries and services, making it easy for students to obtain the information and help they need. It is expected that staff who work in this team will develop a breadth of knowledge across all professional services and demonstrate a commitment to our vision and service standards. The Student Services Centre is dedicated to providing outstanding customer service, and staff in this role are key to the success of the service.

The Student Services Centre team is experiencing an exciting phase of development and this appointment offers an exciting opportunity to join the team as it develops in the new Centre in the Emily Wilding Davison building.

Candidates should be dedicated to providing outstanding customer service. Excellent IT and organisation skills and the ability to work in a busy and pressurised environment are also essential.

The role-holder will work closely with other colleagues in the Student Administration team, as well as colleagues from other Professional Services areas, to ensure that a well-co-ordinated service is provided to students.

In return we offer a highly competitive rewards and benefits package including generous annual leave and training and development opportunities.  The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact Rebecca White on Rebecca.White@royalholloway.ac.uk.

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.ukFor queries on the application process the Human Resources Department can be contacted by email at: recruitment@royalholloway.ac.uk.

The College is unable to obtain permission to work in the UK for this post. Therefore all applicants must be able to demonstrate their right to work in the UK if they wish to apply.

Please quote the reference: 0719-296-R

Closing Date:  10 November 2019

Interview Date: 27 November 2019 (Provisional)

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration and the pro-rata salary will not meet the minimum threshold set by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006. 

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Royal Holloway is committed to equality and diversity, and encourages applications from all sections of the community. Read here about structures and initiatives around equality and diversity, including information on staff diversity networks.


Stonewall, Disability Confident Employer, Athena Swan Bronze, Race Equality Charter Bronze

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