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Doctoral School Data, Records & Fees Manager

Student Administration - Doctoral School

Location:  Egham
Salary:  £39,233 per annum - including London Allowance
This is the expected starting salary for this post however appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.
Post Type:  Full Time
Closing Date:  23.59 hours BST on Monday 02 October 2023
Reference:  0823-375-R

Full-Time - Permanent

Applications are invited for the post of Doctoral School Data, Records & Fees Manager at Royal Holloway, University of London.

Academic Administration at Royal Holloway is organised into six School Administration teams and a Doctoral School, which are all part of the Academic Services directorate; a single professional service which supports the student journey. Administration teams have been designed to provide a consistent and effective service to both students and staff.

The Doctoral School Data, Records & Fees Manager will be responsible for the management of a variety of tasks and processes to maintain the student records system for research degree students, reporting research student data for internal and external requirements, including to support developments in the Doctoral School. 

This will include providing high level support to School Directors of PGR Education on Suspension of Regulations, which requires a high level of accuracy and attention to detail, as well as an understanding of higher education processes and the student lifecycle. They will support the Doctoral School’s vision and service standards and work closely with colleagues within the Doctoral School, within other Professional Services and within the Academic Schools to help provide seamless support for research students during their study. 

Candidates should have excellent organisational skills, enjoy managing a number of tasks simultaneously, and have excellent communication and interpersonal skills. They should have knowledge of the Higher Education sector and be committed to contributing to the continual development and provision of a high-quality service to students and staff.

In return we offer a highly competitive rewards and benefits package including:

  • Generous annual leave entitlement 
  • Training and Development opportunities
  • Pension Scheme with generous employer contribution 
  • Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
  • Free parking 

The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

If you have any questions or for an informal discussion about the post, please contact Nisha Patel at

For queries on the application process the Human Resources Department can be contacted by email at:

Please quote the reference: 0823-375-R

 Closing Date:   23:59 BST, 2 October 2023  

 Interview Date: To Be Confirmed

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006.

Further details:    Job Description & Person Specification    
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The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.



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