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Senior Information Assistant (Research Support)

Library Services

Location:  Egham
Salary:  £27,272 per annum - including London Allowance
This is the expected starting salary for this post however appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.
Post Type:  Full Time
Closing Date:  23.59 hours GMT on Sunday 03 March 2024
Reference:  0124-032

Full time, fixed term maternity cover until March 2025 

Applications are invited for the post of Senior Information Assistant (Research Support) in the Library Services Department.

As a Senior Information Assistant within the Library’s Research Support team, you will take a lead role in managing the records and files of University research publications including journal articles and conference papers. Key tasks of this role include the provision of a record checking service in preparation for the next Research Excellence Framework (REF) exercise, a government system for assessing the quality of research in Higher Education. The role will include regular communication with researchers, providing advice and support in order to meet research funder requirements for Open Access, which is an international initiative that seeks to make research publications available for anyone to read. 

The team’s work supports the University’s broader commitment to Open Research. You will be joining the University at an exciting time as the team will also be involved in implementing services to respond to the new REF OA policy.

You will have experience of data input with a strong attention to detail, consistency and quality. You will enjoy communicating with users, providing guidance and be able to demonstrate excellent written and verbal communication skills. Confidence to manage your workload will be essential alongside excellent team working skills. A degree of flexibility and willingness to learn and contribute to team projects will be required.

Experience in a research or library environment, Higher Education or educational publishing would be desirable however the transferable skills outlined in the person specification are essential rather than previous experience. Applications are invited from those who are interested in working in research support, libraries or Higher Education. Full training will be provided on the specifics of the role including Open Access and research information systems.

In return we offer a highly competitive rewards and benefits package including generous annual leave and training and development opportunities. The University has adopted hybrid working for some roles and so some remote working would be possible for this role. The majority of the role can be carried out remotely, some on campus attendance would be required each term.

The University is committed to equality and diversity, and encourages applications from all sections of the community. We strongly encourage applications from Black, Asian and other Minority Ethnic communities, as these are currently underrepresented.

As part of our commitment, we will be undertaking anonymised shortlisting for this post. Resumes/CVs and personal statements which may compromise this process will not be reviewed.

This is a fixed term post to cover a period of maternity leave until March 2025. This appointment could end earlier than expected should the substantive post-holder return to work early.

For an informal discussion about the post, please contact Nicola Cockarill via

For queries on the application process the Human Resources Department can be contacted by email at: 

Please quote the reference: 0124-032

Closing Date:   23:59, 3 March 2024

Interview Date: To be Confirmed

The University is unable to obtain permission to work in the UK for this post.  Therefore all applicants must be able to demonstrate their right to work in the UK if they wish to apply. 

Further details:    Job Description & Person Specification    
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The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.



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