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Casual Shift Leader


Location:  Egham
Salary:  £11.50 to £12.04 per hour (including London Allowance)
Post Type:  Part Time
Closing Date:  23.59 hours BST on Thursday 19 May 2022
Reference:  0522-192

Please note: this opportunity is only available to current employees of the University

2 posts available 

Casual hours

This is an exciting opportunity to join the Commercial Services team, which is responsible for the delivery of a range of services across campus to enhance the student, staff and visitor experience.

Do you have an outgoing personality with a passion for great food and excellent customer service? 

We are looking for a front of house shift leader to join our team. 

You will be working in the dining hall; helping the Assistant Catering Manager and Team Leader with the day to day supervision of both term time and vacation business. During the terms, your role will be welcoming students and staff, organising the front of house areas and supervising a team to provide the best customer experience. The role during the vacation will focus on conferences, language schools and events. 

This is very much a ‘hands on’ position to support the operational efficiency of the service, which also includes supervising and encouraging your team to exceed expectations. The role will involve working evenings and weekends as necessary.

To be successful in this post you will need:

  • Ability to organise and supervise a team of staff
  • Understanding and knowledge of stock control
  • Cash handling
  • Outstanding communication skills
  • Ability to perform well under pressure
  • Excellent attention to detail

The ideal candidate must be motivated by people, with a love for training and supporting other members of the team. Be able to stay highly focused during intense service periods whilst maintaining attention to detail. 

Candidates will need great communication skills and the ability to work using their initiative, making a contribution as part of a team.  Previous experience of supervising a team is required but we will take into account your passion for the industry.

The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

To view further details of this post and to apply please visit queries on the application process the Human Resources Department can be contacted by email at: 

Please quote the reference: 0522-192

Closing Date:   23:59, 19 May 2022  

Interview Date: TBC

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006. 

Further details:    Job Description     Person Specification    
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Royal Holloway is committed to equality and diversity, and encourages applications from all sections of the community. Read here about structures and initiatives around equality and diversity, including information on staff diversity networks.



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