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Head of Student Administration Systems

Enterprise Applications

Location:  Egham
Salary:  £43,660 to £51,687 per annum - including London Allowance
Closing Date:  Friday 25 June 2021
Interview Date:  To be confirmed
Reference:  0621-172

Please note: this opportunity is only available to current employees of the University

Full time, Permanent

Applications are invited for the post of Head of Student Administration Systems per in the IT Services Department.

This post leads the Student Administration Systems team within IT Services Enterprise Applications supporting core IT services across the Student Lifecycle.

Managing a vital core team, this role is responsible for the student administration services and reporting software strategyas well as for managing the development, integration, implementation and operational support of multiple technologies within an ITIL Service Management and Delivery Framework.

Understanding and experience in working with market leading student systems software is desirable. The College uses Banner (Ellucian) as its main student records administration system. Understanding the student academic lifecycle and associated processes are essential to support registry and student facing services alongside master student data management. Other services within the portfolio include online applications, applicant engagement, employability and alumni using a mix of Ellucian, Oracle and Microsoft technologies. 

Reporting to the Deputy Director of Enterprise Applications this role will also be responsible and accountable for the operational and service management of live Student Administrative services as well as leading on the strategy and futures of the service portfolio. Supplier and Contract management is also required.

This is an exciting opportunity to make your mark for this technical and business area within Enterprise Applications and IT Services.

This is a full time post, available from June 2021.This post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.uk  The Human Resources Department can be contacted with queries by email at: recruitment@rhul.ac.uk 

Please quote the reference: 0621-172

Closing Date:  Midnight, 25 June 2021

Interview Date:  To be confirmed

Please note that it will not be possible for the College to issue a Certificate of Sponsorship. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006.

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Royal Holloway is committed to equality and diversity, and encourages applications from all sections of the community. Read here about structures and initiatives around equality and diversity, including information on staff diversity networks.


Stonewall, Disability Confident Employer, Athena Swan Bronze, Race Equality Charter Bronze

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