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Counselling Caseworker

Student Advisory and Wellbeing Services

Location:  Egham
Salary:  £35,931 per annum pro rata - including London Allowance
Closing Date:  Friday 13 August 2021
Interview Date:  Wednesday 01 September 2021
Reference:  0721-256

Part time (2 days per week), Permanent  

Applications are invited for the post of a Counselling Caseworker in the Student Advisory & Wellbeing Department, Student & Academic Services. The role is available immediately.  The role of Counselling Caseworker will join the team of counsellors within our Student Advisory & Wellbeing department and will deliver 1-2-1 counselling to students in person, online and by telephone.

Royal Holloway, University of London, is ranked in the top 25 of all UK universities. We are a pioneering university, steeped in history and culture, yet constantly evolving and adapting to the demands of modern higher education. Through world class research, the dedication of our staff and the feel of the Royal Holloway experience, ours is a community that inspires individuals to succeed academically, socially and personally.  

Our Counselling Caseworkers are expected to manage a client caseload, offer solution focussed sessions - mostly based on the ‘one at a time’ model of counselling – and to develop and deliver psycho-educational / skills sessions to students.  Candidates should be prepared to work flexibly and efficiently to support the diverse needs of our student community and to work closely with colleagues across the department to deliver prompt and holistic wellbeing support.   The role holder will have experience in assessing risk, making referrals and maintaining ethical practices.  They will also have the skills to maintain professional records of casework and be able to self-manage the administration and registration processes where required. Candidates will be required to be an accredited member of BACP and to have excellent knowledge of the BACP Ethical Framework for the Counselling Professions.  They should be able to demonstrate counselling and risk assessment skills, a high level of resilience and an ability to work both independently and as part of a team.  Candidates must have a minimum of 450 hours of counselling experience and at least 50 hours experience of own therapy.  Experience of working with a diverse client base and with complex and challenging cases is also essential to the role.  

In return we offer a competitive rewards and benefits package including training and development opportunities.  The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact Helen Groenendaal, Head of Student Advisory & Wellbeing on helen.groenendaal@rhul.ac.uk  or Pat Simpson, Head of Student Counselling (Student Advisory & Wellbeing) on pat.simpson@rhul.ac.uk 

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.ukFor queries on the application process the Human Resources Department can be contacted by email at recruitment@royalholloway.ac.uk

Please quote the reference: 0721-256

Closing Date: Midnight, Friday 13 August 2021

interview Date: Wednesday 1 September 2021

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006. 

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Royal Holloway is committed to equality and diversity, and encourages applications from all sections of the community. Read here about structures and initiatives around equality and diversity, including information on staff diversity networks.


Stonewall, Disability Confident Employer, Athena Swan Bronze, Race Equality Charter Bronze

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