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Wellbeing Adviser

Student Advisory and Wellbeing Services

Location:  Egham
Salary:  £30,896 starting salary per annum - including London Allowance
Post Type:  Full Time
Closing Date:  23.59 hours BST on Thursday 25 August 2022
Reference:  0822-339

Full-Time, Permanent

 Starting Salary is £30,896 per annum (including London Allowance)

This is the expected starting salary for this post however appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.

Applications are invited for the post of Wellbeing Adviser within the Wellbeing department at Royal Holloway University of London.  

Our Wellbeing Advisers are responsible for the identification and support of students who may require short-term additional support at university or referral on for longer term support.  The post holder will work with our professional and skilled Wellbeing Advisers & Harassment Advisers to offer a triage and advice service to students and often act as a first point of contact for engagement with the other Wellbeing department teams. Working closely with professionals in the Wellbeing Department and the wider Student & Academic Services directorate, the successful candidate will contribute to the supportive and transformative university experience we strive to provide for our students and support our students to maintain and manage their mental health & wellbeing during their time as a student.

We are looking for applicants who can demonstrate empathy and understanding towards the concerns and challenges university students can face and people with a commitment to empowering and enabling students.  Candidates should have experience of working within wellbeing support and a clear understanding of student support best practice within higher education. 

The post will involve working with students facing difficult challenges and applicants should have the capacity to handle emotionally charged situations. Candidates should be able to demonstrate a commitment to providing a high level of support to students and will be expected to build links with other internal and external sources of support for the benefit of the student body.  

The ability to work in a fast-paced environment whilst maintaining a high degree of accuracy and efficiency in their work is an essential as is the skill to communicate effectively with a broad range of stakeholders, most importantly our students.   

Due to expansion of the team this is a new permanent role, available from September 2022.

For an informal discussion about the post, please contact Lucy Cox, Head of Support & Guidance at

In return we offer a highly competitive rewards and benefits package including:

  • Generous annual leave entitlement
  • A hybrid-mix of working on campus and from home each week.
  • Training and Development opportunities
  • Pension Scheme with generous employer contribution
  • Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
  • Free parking

The post is based in Egham, Surrey where the university is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

Please quote the reference: 0822-339

Closing Date:  23:59, 25 August 2022  

Interview Date: Monday 5 September 2022 (tentative)

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006.

Further details:    Job Description & Person Specification    
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The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality and diversity, and encourages applications from all sections of the community. Read here about structures and initiatives around equality and diversity, including information on staff diversity networks.



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