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Assistant IT Director - Service Delivery

IT Service Delivery

Location:  Egham
Salary:  £66,538 to £74,367 per annum - including London Allowance
This is the expected starting salary for this post however appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.
Post Type:  Full Time
Closing Date:  23.59 hours BST on Thursday 05 October 2023
Reference:  0823-404

(Full-Time/Fixed-Term – 13 Months)

Royal Holloway is looking to appoint an Assistant Director of Information Technology on a fixed term (maternity cover) basis.

This is a strategic role, ensuring the effective implementation of one of our underpinning workstreams, containing several important University-wide infrastructure-related projects, aligned with the University vision and strategy.  The role will be supported by a Project Manager, but will be required to lead the teams through the initiation phases and informing the pre-market engagement exercises for these projects, ensuring effective decision-making.  Whilst there are several projects in this workstream, the focus will be on some key areas such as data centre relocation, major cyber security related improvements, identity and access management and the design phase of our major network re-design programme.

As a whole, the department is responsible for the delivery of major IT-enabled transformation, and to achieve this, has 4 workstreams, each led by a member of the IT senior management team, to deliver across strategic themes.

In addition, the post-holder will manage the core operational IT services of the University.

  • Infrastructure teams;
  • Including Networks, Systems and Hybrid Cloud teams;
  • Managed Desktop;
  • Audio Visual;
  • IT Service Desk;
  • Cyber Security;

This is a significant moment in the history of the university. It is one in which we are seeking to shape a future that is as brave, bold and pioneering as the principles which were at the heart of our two founding colleges, Bedford and Royal Holloway, which opened to enable women’s education in 1849 and 1879 respectively. If you have the right experience, skills and track record of success and share our passion and ambition, we would be delighted to hear from you.

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. However, the post holder may be required to work at any of the locations where Royal Holloway’s business is conducted, including our central London sites.

In return we offer a highly competitive rewards and benefits package including:

  •  Generous annual leave entitlement 
  • Training and Development opportunities
  • Pension Scheme with generous employer contribution 
  • Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
  • Free parking 

 This is a fixed term post to cover a period of maternity leave for 13 months. This appointment could end earlier than expected should the substantive post-holder return to work early.

For queries on the application process the Human Resources Department can be contacted by email at: 

Please quote the reference: 0823-404

Closing Date:   23:59, 5 October 2023[PG2] 

Interview Date: To Be Confirmed

Please note that it will not be possible for the University to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006. 


Further details:    Job Description     Person Specification    
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The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.



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