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Systems Officer - Student Administration

Student Administration - (Central)

Location:  Egham
Salary:  £24,151 to £28,377 per annum - including London Allowance
Closing Date:  Monday 30 September 2019
Interview Date:  To be confirmed
Reference:  0919-352

Initial fixed term 18 month contract, Full Time

Applications are invited for the post of Systems Officer in the Student Administration Department.

A series of transformational IT initiatives are currently underway and the Banner Self Service project is bringing with it new ways of working and a flexible development framework for meeting the current and future needs of our student and staff facing services. Acting both as a project resource and in supporting business as usual activity, the Systems Officer will work on the Banner Self Service project whilst assisting colleagues in providing support and managing cyclical activity. The role is a fantastic opportunity for anyone wishing to gain a complete understanding of the whole student cycle and the services that underpin it.

The role will report to the Systems Manager and will sit both within the project team and the Student Administrations Department. Working within the project team, with colleagues in Student Administration and the IT Student Administration Systems team the role will act as a bridge between service delivery, functional requirements and technical development. 

You will combine technical aptitude with a good working knowledge of the annual student cycle within a Higher Education context. You will be highly computer literate having end user experience of IT student (or customer) record systems or having studied the management, maintenance and development of student (or customer) record systems. Experience of supporting projects, IT based coursework or IT development initiatives would be advantageous. You will be a strong communicator able to deliver training to users and present to colleagues at all levels within the organisation. Your analytical skills will enable you to identify and effectively manage support queries, issues and problems promptly and accurately. 

In return we offer a highly competitive rewards and benefits package including generous annual leave and training and development opportunities.  The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

This is a fixed term post for 18 months funded by project capital. It is anticipated, though not guaranteed that additional funding be will made available to extend the post and/or create a permanent equivalent. 

For an informal discussion about the post, please contact Catherine Porter catherine.porter@royalholloway.ac.uk

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.ukFor queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk or via telephone on: +44 (0)1784 434455.

The College cannot apply for a Certificate of Sponsorship for this post. Candidates applying for this position need to have their own permission to work in the UK based on UK Visa and Immigration requirements.

Please quote the reference: 0919-352

Closing Date:Monday 30 September 2019

Interview Date: TBC

Please note that it will not be possible for the College to issue a Certificate of Sponsorship for successful candidates as this role does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration and the pro-rata salary will not meet the minimum threshold set by UK Visas and Immigration. Successful candidates will therefore need to be eligible to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with the College, in accordance with the Immigration, Asylum and Nationality Act 2006.

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The University is committed to equality and diversity, and encourages applications from all sections of the community.


Stonewall, Disability Confident Employer, Athena Swan Bronze, Race Equality Charter Bronze

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