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Student Administration Officer (Bursaries and Scholarships)

Student Administration - Operations

Location:  Egham
Salary:  £25,849 to £30,063 per annum - including London Allowance
Post Type:  Full Time
Closing Date:  23.59 hours BST on Friday 07 October 2022
Reference:  0922-406

Full Time, Permanent 

Applications are invited for a Student Administration Officer (Bursaries and Scholarships) in Student Administration.

Student Administration Operations is responsible for all central administrative functions involved in the student lifecycle, including Enrolment, Academic Timetabling, Attendance Monitoring, Examinations, and Results. The Student Administration Directorate also contains the Doctoral School, the academic administration of six Academic Schools, Academic Investigations and the Student Services Centre, which provides a central point of contact for students.

The Student Administration Officer (Bursaries & Scholarships) is responsible for running the identification and allocation processes for undergraduate bursaries, ensuring that bursary payments are made to students on the assigned dates. The role-holder will work closely with other colleagues in the College including, IT, Marketing and Communications and other members of the Student Administration team.

The role involves the methodical and accurate entry of data and excellent attention to detail.

Candidates for this post should have excellent IT skills, an ability to manage a number of tasks at the same time and can demonstrate enthusiasm and commitment to working in Higher Education Administration. In addition, candidates should be able to provide excellent customer service via email and phone to students, departmental administrators and academic staff and colleagues in Professional Services. They should also be committed to contributing to the continual development and provision of a high quality service to students and staff.  

The role-holder will work closely with other colleagues in the Student Administration team, as well as colleagues from other Professional Services areas, to ensure that a well-co-ordinated service is provided to students in relation to Student Movements. The role enables the post holder to gain experience of a full range of activities within Student Administration, whilst taking specific responsibility for an area of work.

In return we offer a highly competitive rewards and benefits package including:

  • Generous annual leave entitlement 
  • Training and Development opportunities
  • Pension Scheme with generous employer contribution 
  • Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
  • Free parking 

 The post is based in Egham, Surrey, where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. Due to the current global pandemic, this post is working from home until it is possible to return to campus at an appropriate time in the future.

The College has adopted hybrid working for some roles and so some remote working would be possible for this role.

Informal enquiries can be made to Zoe Berry, Student Administration Senior Manager (Enrolment and Records., E-mail: zoe.berry@royalholloway.ac.uk

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.ukFor queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk.

Please quote the reference: 0922-406

Closing Date: 23:59, 07 October 2022

Interview Date: TBC

Further details:    Job Description     Person Specification    
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The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.


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